Terms, privacy & fair use.
01
What we collect
Account details (email, name), purchase history, and network diagnostics needed to activate and troubleshoot your eSIM.
02
How we use it
To deliver the service, respond to support requests, and improve coverage. We do not sell personal data.
03
Support channels
Messages sent via WhatsApp, email or in-app chat are stored to maintain support history and are visible to our support team.
04
Data retention
Account and purchase data is kept for as long as your account is active, plus the period required for tax and accounting records.
05
Your rights
You can request a copy of your data or its deletion at any time by contacting support.
Last updated August 2026 · Lifecycle Innovations Limited